Xplor 1-Day Tour

Departure date

Regular Seasons: Monday to Saturday
High Seasons: Daily Departure
2026 High Seasons: 07/01-08/15, 12/26-12/31
Sales prices vary according to regular and peak seasons, please click on the specific date to view the specific price.
minimum 1 people.

Itinerary

Route

Cancún → Cancún

Duration

1 day / 0 nights 1 day plan

Services

Vehicle

Itinerary order may change based on departure date and local conditions. Final arrangements follow the guide on the tour day.

D1Xplor Park

Discover a hidden universe below the Earth’s surface as you step into Xplor, a unique underground world, experience thrilling adventure activities with the safest and most modern equipment. Swim through the most spectacular mysterious routes, surrounded by amazing stalactites and stalagmites. Drive through an all-terrain track in the middle of the jungle, set sail on a raft, and paddle with your hands over crystal – clear waters among age-old rocky formation and prepare to conquer the skies as you fly in the largest zip line circuit of the Rivera Maya, over 2 miles of airborne adventure. Explorers can enjoy incredible activities in the natural setting outdoors and within underground environments.

This one of a kind park features four thrilling activities to be enjoyed as many times as you like. You can drive an amphibious vehicle along spectacular jungle paths and down underground tunnels. Then, paddle a raft through breathtaking grottoes where impressive rock formations contrast with the crystal-clear waters of the underground river. Next, you can fly high above the treetops on 11 amazing zip-lines and swim through caverns covered in stalactites and stalagmites.

Challenge yourself in natural surroundings and experience the adventure. This is on the list of “Things to do in Cancun”, don’t miss Xplor!

Depart from hotel: 06:30am-08:30am. Please click the blue font to view the specific boarding time, and contact customer service to confirm the specific departure time.

Tour inclusions:

1. Round trip transportation in air-conditioned bus 2. Life jacket in underground river 2. Main attractions 3. All security gears 4. Unlimited buffet in the park 5. Any other activities

Tour exclusions:

1. Tips 2. Souvenirs, handicrafts, clothes, or any other product or service not mentioned on the inclusions list 3. Photo or video services

What to bring

1. Comfortable Clothes 2. Comfortable Shoes (water shoes suggested) 3. Insect Repellent (Biodegradable) 4. Sunscreen Lotion (Biodegradable) 5. Swimming Suit 6. Towel 7. Sunglasses 8. Hat 9. Extra Cash (Pictures, Souvenirs, Tips & Personal Expenses) 10. Waterproof Camera

Fees

Included	Extra expense
1. Transportation costs during the trip. 2. Buffet style lunch. 3. XPLOR Park Tickets. 4. English Spanish bilingual leader. 5. Luxury air-conditioned car hotel round-trip transfer, toll fee. 6. Helmet, life jacket, locker.	1. Insurance. 2. Private fees (such as XPLOR Park purchase photos fees, etc.) 3. Anything apart from the cost included.

Add-ons

Optional add-ons are available in the booking panel above, where priced add-ons update the estimate and request-only add-ons are saved with your booking details.

Item	Price	For	Note
[Fifth person or more] Cancun Punta Blanca/Puerto Morelos/Playa Del Carman Paid pick-up and drop off services	CA$20.70	All	—
[First Four] Cancun Playa Del Carman Round-trip pick-up and drop off	CA$193.20	All	1-4 people will need to pay an additional $140 round-trip transportation fee. Starting from the 5th person, an additional $15 will be added for each additional person
[First Four] Cancun Punta Blanca/Puerto Morelos Round-trip pick-up and drop off	CA$138.00	All	1-4 people will need to pay an additional $100 round-trip transportation fee. Starting from the 5th person, an additional $15 will be added for each additional person

Pickup & drop-off

Pickup

Time to be confirmed · Cancun: Hotel Lobby (6:30am-8:30am)

Detailed information refers to "specific boarding time".

Drop-off

Refer to the tour package itinerary

Booking policies

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1. Transportation costs during the trip.

2. Buffet style lunch.

3. XPLOR Park Tickets.

4. English Spanish bilingual leader.

5. Luxury air-conditioned car hotel round-trip transfer, toll fee.

6. Helmet, life jacket, locker.

1. Customer under 18 years old MUST be accompanied by at least one adult.

2. The itinerary will be subject to traffic and weather.

3. In case of attraction closures (due to holidays or construction, etc.), the leader may make some necessary changes to the itinerary accordingly.

4. This tour does not accept any City Pass or your own tickets for the attraction. Passengers who take this tour need to purchase admission tickets from tour escort on the departure date. Otherwise, we will stop providing services on the day.

5. We make every effort to provide on-time service, it does not guarantee to arrive at or depart from any point as a specific time, which may be affected by any number of factor including weather, traffic, strikes, government shutdowns, war or terrorist attacks, or mechanical problem.

6. Please reach the departure point on time and follow the arrangement of a tour escort.

7. Before doing an individual activity or leaving the group, please get the agreement of the tour guide.

8. Please inform hotel name, location and contact details when booking.

9. Guests should be waiting for tour leader in the hotel lobby at the designated time.

Travel tips

1. This trip mainly involves water activities. Please prepare your swimsuit, towel and other suitable equipment in advance.

2. To protect the ecology, the park only allows the use of sunscreen containing titanium dioxide and zinc oxide.

3. The rafting adventure program requires a certain level of physical strength. Please decide whether to participate based on your own situation.

4. The zipline project is not suitable for patients with fear of heights, hypertension, cardiovascular and cerebrovascular diseases or other medical histories. Please decide whether to participate based on your own situation. (Minimum height: 1.1 meters, maximum weight: 136 kilograms)

5. Cancun has a tropical marine climate and is infested with mosquitoes. Please bring your own effective mosquito repellent.

6. XPLOR Park is open from Monday to Saturday from 9:00 to 17:00

7. Due to park restrictions, children aged 4 and under are not allowed to enter the park; guests with tickets for children aged 5-11 are required to present relevant proof.

8. Children over 1.30 meters but under 12 years old must present their ID card to prove their age.

9. For guests who are taking English tours, please be sure to contact us by phone regarding the departure time of your hotel.

10. It is strongly recommended that you arrive at the designated meeting point on time. The company will not be responsible for any financial losses that may be caused by guests being late and unable to participate in the tour.

Cancellation Policy

1. If the weather condition, war, general strikes, and other unforeseen circumstances interrupt the journey, our company reserves the right to rearrange the journey without refunding the tour fee.

2. Cancellation & Re-schedule Policy:

a. More than 30 days prior to departure date (EST): Free cancellation with full refund.

b. Less than 29 days but 23 days prior to departure date (EST):

Cancellation: 50% of total purchase amount can be refunded;

Re-schedule: 70% of total purchase amount can be refunded.

c. Less than 22 days prior to departure date (EST) or on departure day (EST): 100% penalty. No refund.

d. Additional hotel bookings before or after the tour as well as other services are subject to hotel cancellation policy to determine if a refund is possible.

e. If the guest quit during the trip or fails to participate in any itinerary due to personal reasons (no travel documents, late arrival, illness, accident, etc.), the paid tour fare will not be refunded, and no other services will be compensated.